Call: +1 (848) 360-4848

Privacy Policy — Advanced Air Experts

Effective date: November 3, 2025

Introduction

Advanced Air Experts (“we”, “us”, or “our”) operates the website myairexpert.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our Site and when you submit information through our contact and lead forms.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Information We Collect

We collect information you provide directly to us and information we automatically collect when you use the Site.

Information You Provide

When you fill out our contact or lead forms we may collect the following personal information:

  • First Name
  • Last Name
  • Email
  • Phone
  • Consent choices you make on the form (for example, marketing SMS consent and agreement to this Privacy Policy)

Information Collected Automatically

We may automatically collect certain information about your device and usage of the Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs and pages visited on our Site
  • Device identifiers and standard web log data

How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide the services you request.
  • To send appointment confirmations, order updates, or other transactional messages.
  • To send marketing communications, subject to the consent you provide.
  • To improve and analyze our Site and services, diagnose technical issues, and understand user behavior.
  • To comply with legal obligations and protect our rights and property.

SMS / Text Message Communications

Our forms include options for you to give consent to receive text messages. Example consent language presented on our forms:

By checking this box, I consent to receive marketing text messages from Advanced Air Experts at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

I consent to receive non-marketing text messages from Advanced Air Experts about my order updates and appointment reminders. Message & data rates may apply. I have read and agree to the Privacy Policy.

If you consent to receive marketing or non-marketing SMS messages from us, you may receive messages regarding promotions, updates, appointment reminders, or order information. Message and data rates may apply depending on your mobile carrier. To stop receiving marketing text messages, reply STOP to any message. To get help, reply HELP. After you reply STOP, you may receive a confirmation message. If you want to opt out from additional messaging channels (email, calls), see the Opt-Out section below or contact us.

Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, local storage, and similar technologies to collect information about your interactions with the Site. These technologies help us provide, secure, and improve our services and personalize your experience.

Most browsers allow you to control cookies through their settings. If you disable certain cookies, some Site features may not work as intended.

Third-Party Services and Sharing

We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, analytics providers, email and SMS delivery services, CRMs, and marketing platforms. These providers are authorized to use your information only as necessary to provide services to us.

We may also disclose information:

  • To comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of Advanced Air Experts, our users, or others.
  • In connection with a merger, sale, reorganization, acquisition, or other transfer of all or a portion of our business.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain personal information for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, update, or delete your personal information, and the right to object to or restrict certain processing. To exercise your rights, please contact us at info@myairexpert.com. We will respond to requests in accordance with applicable law.

Opt-Out and Unsubscribe

Marketing communications: You may opt out of receiving marketing emails by following the unsubscribe instructions included in those emails or by contacting us at info@myairexpert.com. For SMS marketing, you may reply STOP to any marketing text message to opt out.

Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn your child has provided us with personal information, please contact us. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information.

International Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to, stored, and processed in the United States or other jurisdictions where our servers or service providers are located. By using the Site or providing information, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top will reflect the date of the latest update. We encourage you to review this page periodically for any changes. Material changes will be communicated where required by law.

Links to Other Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

How We Protect Your Privacy When You Use Forms

When you submit a contact or lead form, the personal data you provide (First Name, Last Name, Email, Phone, and any consents you check) is used to contact you and to provide or arrange requested services. We limit access to this information to employees, contractors, and service providers who need it to perform their duties. We use reasonable measures to secure form submissions from unauthorized access.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or to exercise your privacy rights, please contact:

Thank you for trusting Advanced Air Experts with your information.

BOOK SERVICE